Beachfront by Isla Mujeres Bay and Close to Cancun’s Top Attractions

The Best Location in Cancun

Cancun Bay Hotel offers an excellent location at the entrance of the Cancun Hotel Zone. The resort is situated along the shores of the Bay of Isla Mujeres on a small beach which is ideal for relaxing, enjoying plenty of water sports, or taking long walks at sunset.

Our resort is also a mere 5 minutes from downtown Cancun by car or bus, a 10-minute walk from the Puerto Cancún Shopping Center, very close to the nightclub area and Cancun Convention Center, and next to the Chac Chi Marina. Experience the perfect place to relax and enjoy a well-deserved vacation in the Mexican Caribbean.

Contact the Cancun Bay Hotel

We will be delighted to assist you, either through email or with the web form, a member of the Cancun Bay Hotel team will personally attend to you to resolve all your doubts.

Real Guest Experiences at Our Beachfront Hotel

Cancun Bay Hotel Reviews

Discover all the opinions of Cancun Bay Hotel which have been shared by previous guests of our resort. Browse through their evaluations of our beachfront location, the cleanliness, personalized service, and comfort of the rooms. Book your stay at Cancun Bay Resort with all the best information made available to you here.

Overall hotel score

9.9

Excellent

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Excellent

Family

I travelled with my sister in October 2020 and stayed for 4 days and I loved it! I didn’t have high expectations since I got a Groupon and got it for very cheap. However, I …

Emerita

Jan. 3, 2021, 9:30 p.m.

- Cancún Bay Hotel

What our customers say

Ratings

Ratings based on real customer feedback

Cleaning9.7
Location9.9
Services10
Staff10
Price9.8

Couple

My husband and myself stayed at the resort for 6 days, we were happy and comfortable. The staff is pleasant and helpful they are always cheerful 😀.
I like that the resort is peaceful and …

Vasantie Seecharan

Sept. 21, 2020, 3:07 a.m.

- Cancún Bay Hotel

Puntuación 5/5

Couple

Excellent relaxing stay, amazing staff. This is the second time I have visited this complex. We made plans to return this year due to the amazing experience we had last year. As usual, the staff …

July 13, 2020, 5:10 p.m.

- Cancún Bay Hotel

Puntuación 5/5

Couple

"unforgettable vacation" - The best hotel, everything is perfect, the facilities, the food, the pools, and the best thing is the treatment of all the staff who treat you like a king, it is the …

July 13, 2020, 5:06 p.m.

- Cancún Bay Hotel

Puntuación 5/5

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Find Answers to Common Questions Before Your Stay

Cancun Bay Hotel Frequently Asked Questions

Here you’ll find clear answers to the most common questions about staying at Cancun Bay Hotel. We help you plan a smooth and worry‑free vacation in the Mexican Caribbean.

Does Cancún Bay Hotel have direct beach access?

Yes, the hotel is located right on the beach, with direct access to the sea. This bay is known for its calm waves and shallow waters—perfect for families with children and for those looking to relax without worries.

Do you have internet?

To help you enjoy your stay to the fullest, share your experience, and stay connected with your loved ones, WiFi service is included at no extra charge for all our guests.

Does the hotel offer airport transfers?

All our guests receive complimentary transportation from the airport to the hotel with a minimum stay of 4 nights. This service must be scheduled 48 hours in advance.

Do you have parking?

Yes, at Cancún Bay Hotel we offer private parking at no additional cost.

What payment methods are accepted?

We accept Visa and MasterCard credit/debit cards.